What is a Chatbot?
A chatbot is a service that simulates human conversation using artificial intelligence, that you interact with via a chat platform. The chatbot can be available in any chat platform that supports it (Twitter, Facebook Messenger, We Chat, Telegram, Text Messages, etc.). Typically, a chatbot will communicate with a real person in a natural manner.
Chatbots are becoming productive members of messaging platforms, and changing the way enterprises do business. Chatbots are here to revolutionize your business, no matter what industry, by allowing your business to be a text message away.
What are the benefits of using a ChatBot?
- Chatbots are available 24 hours a day, helping customers to resolve queries more efficiently.
- Chatbots deliver value to consumers, while at the same time optimizing cost and flexibility.
- Millions of people can talk to your brand without there being a human on the other end.
- Improves consumers experience.
- With the use of Artificial Intelligence, chatbots use machine learning, which allows them to become smarter and respond to users more effectively.
We create chatbots that run across multiple messaging apps.
